Campaign to end loneliness

Workplace loneliness

Tackling loneliness and supporting employees to build social connections can help ensure a more productive and resilient workforce. Workplaces where employees have a strong sense of organisational identity can lead to improved quality of work, higher wellbeing and greater engagement.

A lack of social connection can lead to less commitment and productivity and increased absenteeism and staff turnover. Employees who feel lonely can also appear less approachable to their colleagues.

As part of the cross-government loneliness strategy, the Department for Business, Energy and Industrial Strategy and the Campaign to End Loneliness established the Loneliness Employers Leadership Group. It was set up to deepen our understanding of workplace loneliness and identify what employers can do. This work has now been taken forward by the Tackling Loneliness Network at DCMS as a task and finish group.


Page Summary

Our Employers and Loneliness report (published 8 May 2021) was commissioned by the Department of Culture, Media and Sport draws on consultation with a rich network of businesses and employers who recognise loneliness in the workplace and support employees’ social wellbeing.

The consultation identified five key themes to tackle loneliness at work:

  1. Culture and infrastructure: Identifying what really matters to employees. This includes aligning with corporate values and embedding loneliness into other wellbeing and welfare activities.
  2. Management: Support and guidance which can help managers to identify and help colleagues who are experiencing loneliness. It also highlights the training that managers might need.
  3. People and networks: How people have used networks to tackle loneliness including whilst working remotely.
  4. Work and workplace design: How employers have supported a dispersed workforce and the methods which can promote visibility and connections.
  5. Wider role in the community: How some employers have sought to tackle loneliness beyond our immediate workforce.

Loneliness Learning Training

We provide a range of training to help tackle both loneliness actually in the workplace, but also can help organisations connect better with customers who may be lonely.

Find out more about our expert training that is available here.

More information


Employers and Loneliness is a guide produced by the Campaign to End Loneliness in 2021, on behalf of the Department for Culture, Media and Sport.  This guide is a starting point to a wider conversation about what organisations can do to address loneliness. It follows a consultation with thirty-four businesses and employers who recognise loneliness in the workplace and support employee’s social wellbeing.


Press release

Tackling loneliness at work helps employers and employees – Employers and Loneliness (May 2021) press release


How can employers support people who are lonely at work?  A guest blog written by the Campaign to End Loneliness for our host organisation, the What Works Centre for Wellbeing


How can we support people with life-limiting illnesses to work while they are able to and want to?

Guest blog from Joanne Smithson, Head of Implementation & Learning at  What Works Centre for Wellbeing explains more about the connection between loneliness and wellbeing and being diagnosed with a terminal illness.




Useful organisations and information

Our host organisation, the What Works Centre for Wellbeing provides a range of useful information about managing wellbeing at work (including tackling loneliness).

You can read more information about this work here including a blog/signposting guidance on how to manage staff remotely.